Retiree Resources
PERS Customer Service Center - 800-444-7377 | 601-359-3589
Monday through Friday, 8 a.m. - 5 p.m.
Our Customer Service Center can answer a wide variety of questions on benefits of all retirement systems administered by PERS, as well as provide specific member account information, take requests for information, give the status of claims, and help with other matters of importance to our members and retirees.
Change Account Information
Keeping PERS up to date with changes to your name, address, and/or spouse and beneficiary information, will allow us to provide you with the most efficient service possible, including timely delivery of your PERS newsletter, issuance of your annual Internal Revenue Service Form 1099-R each January, and any other mail out from your retirement system. For the protection of our retirees and members, PERS does not accept a change of address or change of beneficiary over the telephone. To make a change to your account, submit a completed PERS Form 1C, Change of Information.
Direct Deposit of Monthly Benefits
Enjoy the convenience and timeliness of direct deposit of your benefits on the first banking day of each month by submitting a completed PERS Form 21, Direct Deposit Authorization, to PERS. Your check by mail will continue for one to two months after submitting the form.
Direct Deposit and Check Mailing Schedule |
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Direct Deposit 2012 |
Check Mailing 2012 |
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January 3 (Tuesday)* |
December 31, 2011 (Friday) |
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February 1 (Wednesday) |
January 31 (Tuesday) |
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March 1 (Thursday) |
February 29 (Wednesday) |
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April 2 (Monday) |
March 30 (Friday) |
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May 1 (Tuesday) |
April 30 (Monday) |
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June 1 (Friday) |
May 31 (Thursday) |
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July 2 (Monday) |
June 29 (Friday) |
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August 1 (Wednesday) |
July 31 (Tuesday) |
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September 4 (Tuesday)** |
August 31 (Friday) |
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October 1 (Monday) |
September 28 (Friday) |
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November 1 (Thursday) |
October 31(Wednesday) |
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December 3 (Monday) |
November 30 (Friday) |
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December 17 (Monday) COLA |
December 14 (Friday) COLA |
* Monday, January 2, 2012, is a Bank Holiday (New Year’s Day).
** Monday, September 3, 2012, is a Bank Holiday (Labor Day).
Federal Reserve Bank Holiday Policy: When holidays fall on Saturday, Federal Reserve Banks and branches will be open the preceding Friday. For holidays falling on Sunday, all Federal Reserve offices will be closed the following Monday.
Annual Internal Revenue Service Form 1099-R
PERS mails to each benefit recipient every January his or her Internal Revenue Service Form 1099-R. Duplicate 1099-Rs can be requested by calling PERS at 800-444-7377 or 601- 359-3589. You will be required to provide your Social Security number and the tax year for which the 1099-R is needed. Please allow one to two weeks for PERS to process your request.
Retiree Organizations
Mississippi Retired Public Employees’ Association (MRPEA) - Promotes the health, well-being, quality of life, and financial interest of members and retirees of PERS. Open to active PERS members and retirees.
Retired Education Personnel of Mississippi (REPM) - Serves the interests of retired education personnel in the state.
Retired Troopers’ Association - Assists Mississippi Highway Safety Patrol and other troopers in need, sponsors scholarships so young people can pursue a career in law enforcement, and helps local agencies fight the effects of child abuse.