Member Resources
PERS Customer Service Center - 800-444-7377 | 601-359-3589
Monday through Friday, 8 a.m. - 5 p.m.
Our Customer Service Center can answer a wide variety of questions on benefits of all retirement systems administered by PERS, as well as provide specific member account information, take requests for information, give the status of claims, and help with other matters of importance to our members and retirees.
Updating Account Information
Keeping PERS up to date with changes to your name, address, and/or spouse and beneficiary information, will allow us to provide you with the most efficient service possible, including timely delivery of your PERS newsletter, issuance of your annual Member Statement each October, and delivery of any other mail out from your retirement system. For the protection of our retirees and members, PERS does not accept a change of address or change of beneficiary over the telephone. To make a change to your account, submit a completed PERS Form 1C, Change of Information, to your employer.
Requesting Your Contribution Balance
A member may request a balance of his or her account and receive a balance letter in the following ways by calling, writing, or faxing (601-359-6707). When making a request for a balance letter, a member should provide the following information:
1. Name |
2. Retirement Plan (PERS, SLRP, MHSPRS, MRS) |
3. Social Security Number |
4. Current Address |
5. Fax Number (If faxed response is desired) |
6. Signature |